Privacy Policy
Effective Date: February 6, 2026
Capital Crane Group LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at thecapitalcrane.com ("Site") or use any of our services (collectively, the "Services"). By using our Site or Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information You Provide: When you submit a form, apply for services, or otherwise interact with us, we may collect your name, email address, phone number, mailing address, business name, business type, estimated revenue, credit score range, funding amount requested, and any other information you voluntarily provide.
Automatically Collected Information: When you visit our Site, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other usage data through cookies, pixels, and similar tracking technologies.
Third-Party Information: We may receive information about you from referral partners, marketing platforms, or other third-party sources that you have authorized to share your information with us.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our Services; process your applications and facilitate funding solutions; communicate with you about your account, applications, and service updates; send appointment reminders, funding status updates, and follow-up messages via SMS, email, or phone; respond to your inquiries and provide customer support; send promotional communications where you have opted in to receive them; analyze Site usage to improve user experience; comply with legal obligations and enforce our Terms and Conditions; and protect against fraudulent, unauthorized, or illegal activity.
3. SMS Communications
If you provide your phone number and opt in to receive SMS messages through our Site, we may send you text messages related to our Services. These messages may include appointment reminders, funding status updates, follow-up communications, and other service-related notifications. Message and data rates may apply. Message frequency varies based on your interaction with our Services. You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us using the information in Section 11 below. Your consent to receive SMS messages is not a condition of purchasing any goods or services from us.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Your Information
Service Providers and Financial Institutions: We may share your information with third-party financial institutions, credit providers, and service providers who assist us in facilitating funding solutions and operating our business. These parties are authorized to use your information only as necessary to provide services to us or on our behalf.
Referral Partners: If you were referred to us by a third-party partner, we may share limited information with that partner solely for the purpose of tracking the referral and compensating the partner. We do not share your detailed financial information with referral partners.
Legal Compliance: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activity on our Site. These technologies help us analyze traffic, personalize content, and improve your experience. You can control cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of our Site.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights and Choices
Access and Correction: You may request access to the personal information we hold about you and ask that we correct any inaccuracies.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions. We will comply with your request where required by applicable law.
Opt-Out of Communications: You may opt out of promotional emails by clicking the unsubscribe link in any email. You may opt out of SMS messages by replying STOP at any time. Please note that even after opting out, we may still send you non-promotional communications related to your account or active services.
To exercise any of these rights, contact us using the information in Section 11 below.
9. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. Your continued use of our Site or Services after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Capital Crane Group LLC
Email: [email protected]
Location: 3884 30 N Gould St Ste R, Sheridan, WY 82801
Website: thecapitalcrane.com
By using our website and services, you consent to this Privacy Policy.